If it looks like the image below then either WebGL has crashed or they have disabled it.
![](http://instavr.wpenginepowered.com/wp-content/uploads/2017/02/3333.png)
Solution 1 :
You can empty cache & hard reload the browser, It can also remove the errors.
To Empty Cache & Hard Reload the browser, Please follow steps from below link. Below steps are specifically for Chrome Browser.
1.Open Developers tool by following path – Open View → More Tools → Developers Tools in Chrome or using below shortcuts.
In Mac – ⌥ + ⌘ + I
Windows – F12
![](http://instavr.wpenginepowered.com/wp-content/uploads/2017/02/4444.png)
2. Right mouse click on “Reload this page” button.
![](http://instavr.wpenginepowered.com/wp-content/uploads/2017/02/5555.png)
3. Select “Empty Cache and Hard Reload”.
4. Close Developer Tools.
5. Your Browser Cache is empty now and browser is hard reloaded.
Solution 2 :
Please alert them to this, and point them towards this guide to ensure it is enabled properly:
http://superuser.com/questions/836832/how-can-i-enable-webgl-in-my-browser