/Support

InstaVR FAQ: Internet Explorer 11 support is enhanced

[Internet Explorer 11 support is enhanced] InstaVR has expanded its compatible function to IE users. Now comfortable and smooth video playback and 360 video desktop playback features are available for IE users . Just one click to update your existing VR experiences to be compatible to IE11. Don’t miss our upcoming feature release! InstaVR Login https://console.instavr.co/login

October 23rd, 2017|Support|

FAQ: iOS11 Supported

【iOS11 Supported】 InstaVR is compatible with iOS11.1. Log in to InstaVR2. Only one click to complete repackaging each project.You can enjoy VR applications created with InstaVR on iOS11 with various updates.Login InstaVR at https://console.instavr.co/loginPlease note that repackaging is required for adapting to already delivered applications.

October 13th, 2017|Support|

InstaVR FAQ: How do I protect my VR app or contents with passcode or password?

InstaVR FAQ: How do I protect contents with Password? Questions: Can we password protect so the video cant be played unless you know the password? Answer: It's almost. Please make contact with contact@instavr.co to have further update. For the password protection, there are several variations to do this. 1) Scope Per app: All contents are protected. [...]

October 12th, 2017|Support|

InstaVR FAQ : How to Set Up Google Analytics and Incorporate InstaVR

Steps to find Tracking ID from Google Analytics account: 1.  Log in to Google Analytics account (https://analytics.google.com). 2.  Click on Admin button. 3. Select Property from Property Settings → Tracking Info → Tracking Code. 4. Get Tracking ID and save it. How to use Tracking ID for VR Scene, Links, Hotspot & Action's Google Analytics data for Mobile [...]

May 24th, 2017|Support|

InstaVR FAQ : Setting up Daydream headset and controller for InstaVR’s Daydream Supported VR App

Prerequisite : Daydream Ready Phone (e.g. Google Pixel) Daydream View Headset Daydream Controller [ Install the latest Android update(s) : You might be asked to install the latest Android updates. Please make sure to install all pending Android updates before continuing with Daydream setup. Daydream may not function properly unless all updates are installed. Make sure [...]

May 24th, 2017|Support|

InstaVR FAQ : InHouse iOS app shows error message “The untrusted enterprise developer”

Follow below Instructions After Package InHouse iOS App: 1) Open iOS installation portal in iPhone/iPad with InstaVR credentials, it will redirect to following page. 2) Tap the app you want to install 3) A pop up "console.instavr.co would like to install "YOUR APP NAME" will be displayed. Press "Install" button. 4) Download and installation will be [...]

March 22nd, 2017|Support|